Despite the influx of different options, conference calling remains a popular communication tool for companies around the world. Conference call services provide companies the capability to host calls with many men and women, no matter where they’re located, at one time. When deciding which conference call service is ideal for your small business, you need to think about whether you desire a reservationless or operator-assisted provider, how many callers you expect being on a call at one time and what features you need included.
With all these options in the marketplace in 2020, we researched dozens of solutions that will assist you choose which one could work for your company. This guide, besides emphasizing how these solutions work and how much they cost, comprises our recommendations of the solutions we think are best for a variety of kinds of companies. Based on our research and analysis, we urge Vast Conference, FreeConferenceCall.com, RingCentral and WebEx as the conference telephone solutions for various business requirements. If none of our recommendations work for you, scroll down to see an extensive list of additional conference telephone services.
Best Picks Best Total
Vast Conference is our pick for the best overall conference telephone service since it gives everything a company would want in a conference calling service. You are able to choose reservationless or operator-assisted services, there are multiple cost structures based on how often you use the service, and it delivers a wide choice of valuable capabilities.
The reservationless service permits you to host conference calls anytime without scheduling them in advance. This option readily hosts around 500 callers (and you can raise it by alerting Vast Conference to your requirements ). It offers customizable greeting alternatives and contains call recording for no added cost. Hosts can restrain these meetings from their telephone or the service’s internet portal.
It’s possible to add callers into a meeting as it is happening by dialing out to them, and it’s simple to turn the meeting to a video conference so participants can see each other and view presentations or documents through screen sharing.
For those looking to host bigger and more formal conference calls, the operator-assisted service may be a better match. This choice can host calls with up to 6,000 attendees and provides a dedicated operator who helps you plan the call before it happens, greets callers as they connect in and remains in the meeting to deal with any questions or run Q&A sessions.
The operator-assisted service costs 16 cents per receiver, per second for a normal event and 19 cents per caller, per minute to get a premium event.
Irrespective of the service you opt for, there are no contracts with Vast Conference, and that means you can cancel at any time.
Best Free Service
FreeConferenceCall.com is our choice for the best free conference calling service since it gives a robust service for no price. The reservationless service, which supports up to 1,000 callers at one time, includes many of the features companies need conference call service, such as web management, call recording and calendar integrations.
While there’s a paid plan, the free service comprises nearly all the characteristics the company offers. The largest difference between the free and paid plan, which is named StartMeeting, is that on the free program participants notice an ad for FreeConferenceCall.com whenever they connect to a call. There are also ads for FreeConferenceCall.com on the email invites that are shipped out when scheduling calls.
Together with the free plan, there are some add-on prices for additional features. As an instance, you can choose to have participants call in through a toll-free amount for $3.9 cents a minute, and personalized numbers price $3.95 a month. Insert custom grip music and personalized greetings for $2 per month, and cloud storage area for $3 per month.
In addition to conventional audio conference calls, FreeConferenceCall.com allows you to host online meetings without the additional price. This provides attendees the chance to satisfy face-to-face (virtually, at least) and see presentations or other files via desktop sharing.
FreeConferenceCall.com also has a mobile program for iOS and Android apparatus, offers global calling options, and provides excellent customer support.
Furthermore, if you need to sponsor meetings with over 1,000 attendees, you can contact FreeConferenceCall.com’s large assembly services to organize that.
FreeConferenceCall.com does not offer you operator-assisted conference call services.
Best Within A Phone System
RingCentral is our pick for the best conference call service within a telephone system because of its support for up to 1,000 callers at one time, which is far and above what many additional mobile systems provide.
With RingCentral, every user has access to their own conference bridge, which can host unlimited conference calls with up to 1,000 participants. This is a reservationless service, which means users can host music meetings without scheduling them in advance.
The RingCentral mobile app, available for iOS and Android devices, makes it simple to combine conference calls. With the app, it is possible to quickly tap a button to link to the call without having to dial into the conference and enter a PIN number.
The conference telephone service is just 1 factor of RingCentral that makes it a useful small business phone system. RingCentral is a cloud-hosted unified communications system that’s our choice as the best company phone support.
It has all the calling and cellular collaboration features business search for in a telephone system. Among a number of the more valuable attributes are voicemail, voicemail transcription, auto-attendants, telephone queues, softphones, telephone screening and instant messaging. Additionally, it has HD video conferencing services.
RingCentral is available in four which range from $29.99 to $59.99 per user, per month. Prices drop by $10 per user if you pay annually. There’s a 30-day free trial interval.
Customer care is available by phone 24/7. Additionally, the RingCentral website is full of useful training materials, including user guides, FAQs, videos and whitepapers.
Finest For Remote Workforces
even though this isn’t only a conference call assistance, its versatility to let participants join meetings by phone, combined with its robust web conference providers, make it our top choice as the best conference calling system for businesses with a remote workforce.
The support is actually a hybrid of internet conferencing and conference calling services. The option to attend phone opens meetings around those that aren’t always sitting in front of the computer.
What makes Webex ideal for remote teams is its Webex Teams platform, which comes added for all users. This is an electronic workspace which includes group messaging, file sharing and HD movie for online meetings.
Webex is offered in four pricing strategies. They change dependent on the amount of participants who can combine a meeting, the amount of cloud storage space and the level of customer support. For the starter, also and business aims, prices range between $14.95 and $29.95 per server, per month. There’s a 10% discount for paying annually. Pricing for the enterprise program is customized for each enterprise.
Webex provides customer support by phone and live chat. In addition, the web site includes a number of helpful materials, such as training guides and how-to videos.