Despite an influx of other options, conference calling remains a favorite communication tool for businesses around the world. Conference call services provide companies the ability to host calls with numerous people, regardless of where they are located, at once. When picking which conference call service is right for your business, you need to consider whether you want a reservationless or operator-assisted service, how many callers you expect being on a telephone at one time and what attributes you need included.
With so many choices in the marketplace in 2020, we researched dozens of services to help you choose which one can work for your company. This manual, in addition to emphasizing how these solutions work and how much they cost, includes our recommendations of these solutions we believe are best for a variety of types of businesses. According to our research and analysis, we urge Vast Conference, FreeConferenceCall.com, RingCentral and WebEx as the conference telephone services for various business needs. If none of our recommendations work for you, scroll down to see an extensive listing of other conference call services.
Best Picks Best Total
Vast Conference is our pick for the best overall conference telephone service since it gives everything a company would need in a conference calling service. You are able to choose reservationless or operator-assisted services, there are several price arrangements based on how often you use the support, and it offers a broad selection of valuable capabilities.
The reservationless service allows you to host conference calls at any time without scheduling them beforehand. This option readily hosts around 500 callers (and you’ll be able to raise it by alerting Vast Conference for your requirements ). It offers customizable greeting alternatives and contains phone recording for no extra cost. Hosts can restrain these meetings by their telephone or the service’s online portal.
It’s possible to add callers into a meeting as it’s going on by dialing them out, and it’s simple to turn the assembly to a video conference so that participants can see one another and view documents or presentations through screen sharing.
For those seeking to host bigger and more formal conference calls, the operator-assisted support may be a better match. This option can host calls with up to 6,000 attendees and offers a dedicated operator who will help you plan the call before it happens, greets callers as they connect in and stays in the assembly to handle any queries or run Q&A sessions.
The operator-assisted service costs 16 cents per caller, per minute for a standard event and 19 cents per caller, per minute to get a premium occasion.
Regardless of the service you opt for, there are no contracts with huge Conference, and that means that you may cancel at any time.
Best Free Service
FreeConferenceCall.com is our pick for the very best free conference calling support since it gives a robust support for no price. The reservationless service, which supports up to 1,000 callers at the same time, includes lots of the features companies need conference telephone service, such as internet management, call recording and calendar integrations.
Even though there’s a paid plan, the totally free service includes the majority of the characteristics the business provides. The largest difference between the free and paid plan, which is called StartMeeting, is that on the free program participants hear an advertisement for FreeConferenceCall.com whenever they relate to a telephone. There are also ads for FreeConferenceCall.com on the email invites that are shipped out when scheduling calls.
With the free program, there are some add-on prices for additional features. As an example, you can opt to have participants call in through a toll-free number for $3.9 cents a minute, and customized amounts cost $3.95 a month. Insert custom grip music and personalized greetings for $2 per month, and cloud storage area for $3 per month.
Besides traditional music conference calls, FreeConferenceCall.com allows you to host online meetings for no extra cost. This provides attendees the opportunity to meet face-to-face (virtually, at least) and view presentations or other files via desktop sharing.
FreeConferenceCall.com also has a mobile app for iOS and Android apparatus, offers international calling options, and provides excellent customer care.
Furthermore, if you want to host meetings with more than 1,000 attendees, you can get in touch with FreeConferenceCall.com’s large assembly services to arrange that.
FreeConferenceCall.com doesn’t offer you operator-assisted conference call services.
Best Within A Phone System
RingCentral is our pick for the very best conference call service in a telephone system due to its support for as many as 1,000 callers at a time, which is far and above what many additional mobile systems offer.
With RingCentral, each user gets access to their own conference bridge, which could host unlimited conference calls with up to 1,000 participants. This is a reservationless service, which means users can host audio meetings without monitoring them beforehand.
The RingCentral mobile program, available for iOS and Android apparatus, makes it simple to combine conference calls. With the program, you can quickly tap on a button to link to the telephone without having to dial into the conference and enter a PIN number.
The conference call service is just 1 aspect of RingCentral which makes it a helpful small business phone system. RingCentral is a cloud-hosted unified communications system that is our choice as the best business phone support.
It has all of the calling and cellular collaboration features business search for in a telephone system. Among a number of the more valuable features are voicemail, voicemail transcription, auto-attendants, call queues, softphones, call screening and instant messaging. Additionally, it includes HD video conferencing services.
RingCentral is offered in four that range from $29.99 to $59.99 per user, per month. Prices drop by $10 per user should you pay yearly. There’s a 30-day complimentary trial period.
Customer support is available by telephone 24/7. Additionally, the RingCentral website is filled with useful training materials, such as user manuals, FAQs, videos and whitepapers.
Finest For Remote Desktop Workforces
Although this isn’t only a conference call service, its flexibility to allow participants combine meetings by phone, combined with its strong web conference providers, make it our top choice as the best conference calling platform for businesses with a remote workforce.
The service is really a hybrid of internet conferencing and conference calling services. The option to attend by phone opens meetings up to individuals who aren’t constantly sitting in front of the computer.
Why is Webex perfect for remote teams is its Webex Teams platform, which comes included for the majority of users. This is an electronic workspace that includes group messaging, file sharing and HD movie for online meetings.
Webex is available in four pricing plans. They vary based on the amount of participants that may combine a meeting, the quantity of cloud storage area and the amount of customer care. For the starter, plus and business plans, costs vary between $14.95 and $29.95 per host, per month. There is a 10% discount for paying annually. Pricing for the enterprise plan is customized for every business.
Webex provides customer support by telephone and live chat. In addition, the web site contains lots of helpful materials, including training manuals and how-to videos.