Despite an influx of different options, conference calling remains a favorite communication tool for companies around the globe. Conference call services give businesses the ability to host calls with many men and women, no matter where they’re located, at one time. When picking which conference telephone service is ideal for your small business, you need to consider whether you want a reservationless or operator-assisted provider, how many callers you expect being on a telephone at one time and what attributes you want included.
With so many options in the marketplace in 2020, we researched dozens of solutions that will assist you select which one could work for your business. This manual, in addition to emphasizing how these services work and how much they cost, comprises our recommendations of these solutions we think are best for a variety of kinds of companies. Based on our research and investigation, we recommend Vast Conference, FreeConferenceCall.com, RingCentral and WebEx as the conference telephone services for various business requirements. If not one of our recommendations work for you, scroll down to find an extensive listing of other conference telephone services.
Best Picks Best Overall
Vast Conference is our choice for the greatest overall conference call service since it gives everything a company would need in a conference calling service. You are able to choose reservationless or operator-assisted providers, there are several price arrangements based on how many times you use the service, and it delivers a wide choice of invaluable features.
The reservationless service allows you to host conference calls anytime without scheduling them beforehand. This option readily hosts up to 500 callers (and you can raise it by alerting Vast Conference to your needs). It offers customizable greeting options and contains call recording for no added cost. Hosts can restrain these meetings from their telephone or the service’s internet portal.
It’s possible to add callers into a meeting as it’s happening by dialing out to them, and it’s simple to turn the assembly into a video conference so participants could see one another and view presentations or documents via screen sharing.
For those looking to host bigger and more formal conference calls, the operator-assisted service could possibly be a better fit. This option can host calls up to 6,000 attendees and provides a dedicated operator who will help you plan the call before it takes place, greets callers as they join in and remains in the assembly to handle any questions or run Q&A sessions.
The operator-assisted service costs 16 cents per caller, per second for a standard event and 19 cents per receiver, per minute to get a premium event.
Irrespective of the service you opt for, there aren’t any contracts with Vast Conference, and that means you can cancel at any time.
Best Free Service
FreeConferenceCall.com is our choice for the best free conference calling service since it gives a strong support for no price. The reservationless service, which supports up to 1,000 callers at one time, includes many of the features companies need conference telephone support, such as web management, call recording and calendar integrations.
While there’s a paid program, the totally free service comprises the majority of the characteristics the company offers. The largest difference between the paid and free program, which is called StartMeeting, is that on the free plan participants hear an advertisement for FreeConferenceCall.com each time they connect to a call. Additionally, there are advertisements for FreeConferenceCall.com on the email invites that are sent out when scheduling calls.
With the free program, there are some add-on costs for extra features. For instance, you can choose to have participants call in via a toll-free amount for $3.9 cents a minute, and customized numbers cost $3.95 per month. Add custom grip music and customized greetings for $2 per month, and cloud storage space for $3 per month.
Besides conventional audio conference calls, FreeConferenceCall.com lets you host online meetings without the additional cost. This gives attendees the opportunity to satisfy face-to-face (almost, at least) and see presentations or other files via desktop sharing.
FreeConferenceCall.com also has a mobile program for iOS and Android apparatus, offers global calling options, and offers excellent customer care.
Furthermore, should you want to host meetings with more than 1,000 attendees, then you can contact FreeConferenceCall.com’s large meeting services to arrange that.
FreeConferenceCall.com doesn’t offer operator-assisted conference telephone services.
Best Within A Phone System
RingCentral is our pick for the very best conference call service within a telephone system because of its support for up to 1,000 callers at a time, which is far and above what many other phone systems provide.
With RingCentral, each user gets access to their own conference bridge, which could host unlimited conference calls with up to 1,000 participants. This is a reservationless service, so users can host audio meetings without monitoring them in advance.
The RingCentral mobile app, available for iOS and Android devices, makes it easy to join conference calls. With the app, it is possible to quickly tap a button to link to the call without needing to dial into the conference and enter a PIN number.
The conference call service is just 1 factor of RingCentral that makes it a useful small business phone system. RingCentral is a cloud-hosted unified communications system that’s our choice as the ideal business phone support.
It has all of the calling and cellular collaboration features business look for in a phone system. Among a number of the more precious attributes are voicemail, voicemail transcription, auto-attendants, telephone queues, softphones, telephone screening and instant messaging. It also includes HD video conferencing services.
RingCentral is offered in four that vary from $29.99 to $59.99 per user, per month. Prices drop by $10 per user should you pay annually. There’s a 30-day free trial period.
Customer care is available by phone 24/7. In addition, the RingCentral site is full of helpful training materials, including user manuals, FAQs, videos and whitepapers.
Best For Remote Workforces
Although this isn’t strictly a conference call assistance, its versatility to allow participants combine meetings by phone, combined with its robust web conference services, make it our top choice as the ideal conference calling platform for businesses with a remote work force.
The support is actually a hybrid of internet conferencing and conference calling providers. The option to attend by phone opens meetings up to individuals who aren’t always sitting in the front of the computer.
Why is Webex perfect for remote teams is its Webex Teams platform, which comes added for all users. This is a digital workspace which includes group messaging, file sharing and HD movie for online meetings.
Webex is offered in four pricing plans. They change based on the number of participants that can join a meeting, the amount of cloud storage space and the level of customer support. For the newcomer, plus and business plans, prices vary between $14.95 and $29.95 per host, monthly. There’s a 10% discount for paying annually. Pricing for your business program is customized for each business.
Webex offers customer service by telephone and live chat. Additionally, the web site contains lots of useful materials, including training guides and how-to videos.