Despite an influx of other options, conference calling remains a popular communication tool for businesses around the globe. Conference call services provide companies the capability to host calls with numerous people, regardless of where they are situated, at one time. When deciding which conference telephone service is right for your business, you have to think about whether you want a reservationless or operator-assisted service, the number of callers you expect being on a telephone at one time and what features you want included.
With all these options on the market in 2020, we researched dozens of solutions that will assist you choose which one can work for your company. This manual, in addition to highlighting how these solutions work and how much they cost, comprises our recommendations of the solutions we think are best for various kinds of companies. Based on our study and analysis, we recommend Vast Conference, FreeConferenceCall.com, RingCentral and WebEx as the conference telephone solutions for various business requirements. If not one of our recommendations work for you, scroll down to find a comprehensive listing of other conference telephone services.
Best Picks Best Total
Vast Conference is our choice for the greatest overall conference call service since it offers everything a business would want in a conference calling service. You are able to pick reservationless or operator-assisted services, there are several price structures based on how often you use the service, and it offers a wide selection of valuable features.
The reservationless service permits you to host conference calls at any time without scheduling them beforehand. This option readily hosts around 500 callers (and you’ll be able to increase it by alerting Vast Conference to your needs). It offers customizable greeting alternatives and contains phone recording for no added cost. Hosts can restrain these meetings from their telephone or the service’s internet portal.
It’s possible to add callers into a meeting since it’s happening by dialing out to them, and it’s easy to turn the assembly to a video conference so that participants could see each other and view presentations or documents via screen sharing.
For those seeking to host bigger and more formal conference calls, the operator-assisted service could possibly be a better match. This option can host calls up to 6,000 attendees and provides a dedicated operator that will help you plan the call before it happens, greets callers as they connect in and remains in the assembly to deal with any queries or run Q&A sessions.
The operator-assisted service costs 16 cents per receiver, per minute for a standard event and 19 cents per receiver, per minute for a premium event.
Irrespective of the service you choose, there are no contracts with Vast Conference, and that means that you may cancel at any time.
Best Free Service
FreeConferenceCall.com is our choice for the very best free conference calling support because it provides a robust support for no cost. The reservationless service, which supports up to 1,000 callers at the same time, includes lots of the features businesses need conference call support, such as internet management, call recording and calendar integrations.
Even though there’s a paid plan, the free service includes the majority of the characteristics the company provides. The largest difference between the paid and free program, which is named StartMeeting, is that on the free plan participants hear an ad for FreeConferenceCall.com each time they relate to a telephone. Additionally, there are advertisements for FreeConferenceCall.com on the email invites that are shipped out when scheduling calls.
With the free program, there are some add-on prices for extra features. As an instance, you can choose to have participants call in via a toll-free number for $3.9 cents a minute, and customized numbers cost $3.95 per month. Insert custom grip music and customized greetings for $2 per month, and cloud storage area for $3 per month.
Besides conventional music conference calls, FreeConferenceCall.com allows you to host online meetings without the extra price. This gives attendees the chance to satisfy face-to-face (virtually, at least) and view presentations or other documents via desktop sharing.
FreeConferenceCall.com also has a mobile program for iOS and Android apparatus, offers international calling options, and provides excellent customer support.
Additionally, should you want to sponsor meetings with over 1,000 attendees, you can get in touch with FreeConferenceCall.com’s large assembly services to arrange that.
FreeConferenceCall.com doesn’t offer you operator-assisted conference call services.
Best Within A Phone System
RingCentral is our pick for the best conference call service in a telephone system because of its support for up to 1,000 callers at one time, and it is far and above what lots of additional mobile systems provide.
With RingCentral, each user gets access to their very own conference bridge, which can host unlimited conference calls with up to 1,000 participants. This really is a reservationless service, which means users can host audio meetings without monitoring them in advance.
The RingCentral mobile app, available for iOS and Android apparatus, makes it easy to join conference calls. Together with the program, you can quickly tap on a button to link to the telephone without needing to dial into the conference and enter a PIN number.
The conference telephone service is only one aspect of RingCentral that makes it a helpful business phone system. RingCentral is a cloud-hosted unified communications system that’s also our choice as the best company phone support.
It has all the calling and cellular collaboration features business search for in a telephone system. Among some of the more precious attributes are voicemail, voicemail transcription, auto-attendants, telephone queues, softphones, call screening and instant messaging. It also includes HD video conferencing solutions.
RingCentral is offered in four that vary from $29.99 to $59.99 per user, per month. Prices fall by $10 per user should you pay annually. There’s a 30-day free trial period.
Customer care is available by telephone 24/7. Additionally, the RingCentral website is full of useful training materials, including user guides, FAQs, videos and whitepapers.
Best For Remote Desktop Workforces
even though this isn’t strictly a conference call assistance, its versatility to allow participants combine meetings by phone, together with its strong web conference providers, make it our top choice as the best conference calling system for companies with a remote work force.
The service is really a hybrid of internet conferencing and conference calling services. The choice to attend phone opens meetings around individuals that aren’t always sitting in the front of their computer.
Why is Webex ideal for remote teams is its own Webex Teams platform, which comes included for all users. This is a digital workspace that includes group messaging, file sharing and HD video for online meetings.
Webex is offered in four pricing plans. They vary dependent on the number of participants who may join a meeting, the amount of cloud storage area and the amount of customer care. For the newcomer, plus and business plans, costs range between $14.95 and $29.95 per host, per month. There is a 10% discount for paying yearly. Pricing for your enterprise program is customized for each business.
Webex offers customer service by phone and live chat. Additionally, the web site contains a number of useful materials, such as training guides and how-to videos.